For Patients

Spring Mountain would like you to have an experience that exceeds your expectations at our facilities. This patient page will serve as a guide to your Inpatient stay or your participation in our Intensive Outpatient Program (IOP).

Programs & Services

Patient Information

In this section you will learn important information about your time with us at Spring Mountain:

  • Patient Forms
  • Procedures & Policies
  • Rights & Safety
  • Visitors Policy
  • Intensive Outpatient Program

Procedures & Policies

Patient privacy is of the utmost importance to our staff. Upon admission, each patient is given a patient confidentiality number that acts as a code, allowing the staff to acknowledge that the patient is at our hospital when visitors or doctors seek information. If a patient wants information about their treatment shared with anyone, the patient must sign an Authorize to Disclose, also referred to as a Release of Information form to facilitate the sharing of any such information. Learn more about that release process by clicking here.

Inpatient Admissions Criteria

  • ages 5+ who meet our criteria
  • Suicidal attempt or threat
  • Homicidal threat
  • Psychosis or severely disorganized thought process
  • Bipolar disorder
  • Schizophrenia
  • Explosiveness or uncontrolled rages of anger
  • Evidence of substance abuse or dependency
  • Inability to control aggressiveness, cruelty, and physical acting out
  • Impulsive behavior resulting in self-harm

Insurance Information

Spring Mountain accepts Medicare, TRICARE® and most other commercial health insurance plans. If you’re concerned about payment or want to discuss your coverage, please give us a call and we will do our best to address any questions or concerns.

Patient Packing Guide

It is important to make sure that patients are comfortable during their stay at Spring Mountain. We’ve outlined what items a patient will need to pack for a short term stay. We have also outlined which items should be left at home. We ask that patients and their visitors adhere to guidelines below to ensure security for all patients, guests and staff.

What to Bring

  • Three pairs of pants/shorts (must be at least knee length)
  • Three shirts/blouses
  • Three to four pairs of underwear
  • Three bras (no underwire)
  • One pair of shoes/sandals/flip-flops (Flip-flops and shoelaces are not allowed.)
  • Three pairs of socks
  • Two sets of pajamas
  • Two sweaters or sweatshirts (no strings/hood)

What Not to Bring

  • Strings, belts, shoelaces
  • Spaghetti straps
  • Revealing clothes
  • Sharp ornaments or objects
  • Glass containers or aerosol cans
  • Short shorts
  • Clothing with inappropriate graphics

Rights & Safety

  • Contact Patient Advocate for issues or complaints

Visitor Policy

  • Patient confidentiality code is required when calling or visiting
  • Visiting Hours
  • What to bring
  • What not to Bring

Intensive Outpatient Program

Inspiring Hope

Get help for mental health and substance use issues, all in one place.